Privacy Policy

Effective Date: August 20, 2026

Fast Star Freight LLC (“Fast Star Freight,” “Fast Star,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information entrusted to us.

Fast Star Freight LLC is a transportation brokerage company that arranges transportation services between shippers, customers, and authorized motor carriers. Fast Star Freight does not operate as a motor carrier and does not physically transport freight. Our role is to coordinate and arrange transportation services through qualified transportation providers.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, communicate with us, request or use our services, work with us as a motor carrier, or otherwise interact with Fast Star Freight.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Fast Star Freight, we may collect different categories of information.

Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

Full name
Business or company name
Job title or position
Email address
Telephone or mobile phone number
Mailing or business address
Billing and payment information
Information included in inquiries, requests, or communications
Account or login information, when applicable
Information submitted through forms on our website
Information provided during customer or carrier onboarding
Any other information you choose to provide to us

Shipment and Transportation Information

When arranging or coordinating transportation services, we may collect information related to a shipment, including:

Pickup and delivery locations
Pickup and delivery dates and times
Commodity or cargo descriptions
Shipment dimensions and weight
Equipment requirements
Special handling requirements
Reference numbers
Bills of lading and related transportation documentation
Rate and pricing information
Shipment status information
Contact information for individuals involved in the shipment

Some shipment information may be shared with transportation providers or other parties when reasonably necessary to arrange and coordinate transportation services.

Motor Carrier Information

If you apply to work with Fast Star Freight as a motor carrier, we may collect information necessary to evaluate, verify, and manage the business relationship, including:

Company name and contact information
MC and USDOT information
Operating authority information
Insurance information
Equipment information
Dispatch and operations contact information
Payment information
Tax or business information
Compliance and safety-related information
Information obtained from public regulatory records or third-party verification services

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the technologies used on our website.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of access
General geographic information
Website usage and interaction information

We may use cookies, analytics technologies, and similar technologies to operate, maintain, secure, and improve our website.

2. How We Use Information

Fast Star Freight may use information for legitimate business purposes, including to:

Respond to inquiries and requests
Provide and coordinate brokerage services
Arrange transportation between shippers and authorized motor carriers
Obtain and evaluate shipment information
Communicate with customers, carriers, and business partners
Coordinate pickup and delivery activities
Verify motor carrier information and qualifications
Process invoices and payments
Maintain business and transaction records
Manage customer and carrier relationships
Improve our website, services, and business operations
Communicate service-related information
Send marketing or promotional communications where permitted by law
Detect, prevent, and investigate fraud, unauthorized activity, or security incidents
Protect our rights, property, systems, employees, customers, and business partners
Comply with applicable laws, regulations, legal processes, and governmental requests
Enforce contractual rights and agreements
Perform other purposes reasonably related to the purposes described above or disclosed when information is collected

3. How We Share Information

Fast Star Freight does not sell personal information as a core part of its business.
We may disclose or provide access to information to third parties when reasonably necessary to operate our business, provide our services, comply with legal obligations, or protect our rights.

Depending on the circumstances, these parties may include:

Motor Carriers

When you request transportation services, we may provide relevant shipment and contact information to authorized motor carriers or other transportation providers selected to perform the transportation.

Customers and Shippers

When necessary to coordinate a shipment, we may share relevant carrier, shipment, scheduling, and operational information with customers or shippers.

Service Providers

We may use third-party companies that provide services such as:

Technology and software
Website hosting
Cloud storage
Communications
Email services
Payment processing
Accounting
Administrative support
Compliance and verification
Fraud prevention
Professional services

These providers may access information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

Insurance and Compliance Providers

Information may be shared with insurance companies, compliance providers, verification services, or other business partners when reasonably necessary to evaluate or manage transportation, carrier, insurance, or compliance matters.

Legal and Governmental Authorities

We may disclose information when required or permitted by law, regulation, subpoena, court order, governmental request, or other legal process.

We may also disclose information when we reasonably believe disclosure is necessary to:

Protect the safety of a person
Prevent fraud or illegal activity
Investigate suspected wrongdoing
Protect our legal rights
Enforce agreements
Protect our systems, property, customers, or business partners

Business Transactions

If Fast Star Freight is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

4. Transportation Brokerage Information

Because Fast Star Freight operates as a freight broker, certain information must be exchanged between parties involved in a transportation transaction.

For example, when arranging a shipment, relevant information may need to be shared among the shipper, Fast Star Freight, and the motor carrier performing the transportation.

This may include shipment details, pickup and delivery information, contact information, equipment requirements, scheduling information, pricing information, and documentation necessary to coordinate the transaction.

Fast Star Freight seeks to share only information that is reasonably necessary for the applicable business or transportation purpose.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, understand website usage, improve performance, and provide a better user experience.

Cookies may allow us or our service providers to recognize a browser or device and remember certain information.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of portions of the website.

If Fast Star Freight uses third-party analytics, advertising, or tracking technologies, those technologies may be subject to the privacy policies of their respective providers.

6. Marketing Communications

We may communicate with you regarding:

Services you request
Shipments
Carrier onboarding
Account or business matters
Billing or payment
Customer service
Operational updates
Other business communications

Where permitted by law, we may also send promotional or marketing communications.

You may unsubscribe from marketing emails by following the unsubscribe instructions contained in the applicable communication.

Unsubscribing from marketing communications does not prevent us from sending non-promotional communications that are necessary to provide services, administer a business relationship, process transactions, or comply with legal obligations.

7. SMS and Text Messaging

Fast Star Freight may offer SMS/text messaging communications to customers, carriers, business contacts, and other individuals who provide the required consent to receive text messages from us.

SMS communications may include transportation-related updates, shipment coordination, customer service communications, carrier communications, operational notifications, and, where permitted by law and properly consented to, marketing or promotional messages.

SMS Information We Collect

When you interact with Fast Star Freight through SMS or provide consent to receive text messages, we may collect and process:

Mobile telephone number
Name and business name, if provided
Information contained in your text message responses
Information related to your transportation inquiry or business relationship
Message delivery information
Communication history
SMS consent records
Opt-out and messaging preferences

How We Obtain SMS Consent

We may obtain SMS consent through methods such as:

Website forms
Customer or carrier onboarding forms
Business registration forms
Written consent
Other opt-in methods that clearly disclose that the individual is agreeing to receive text messages from Fast Star Freight

Providing a telephone or mobile phone number by itself does not constitute consent to receive marketing or promotional text messages.

Where required by applicable law, the opt-in process will clearly identify Fast Star Freight as the sender and describe the types of messages the individual may receive.

We may maintain records of SMS consent, including the method, date, and time of consent where available.

How We Use SMS Information

We may use SMS-related information to:

Send transportation-related updates
Coordinate pickups and deliveries
Respond to customer or carrier inquiries
Provide operational or account-related notifications
Communicate regarding shipments or transportation services
Provide requested customer service
Send business or service-related communications
Send promotional or marketing messages where the required consent has been obtained
Manage SMS preferences and opt-out requests
Maintain records of communications and consent

SMS Consent Is Not a Condition of Purchase

Where applicable, consent to receive marketing or promotional text messages is not a condition of purchasing goods or services from Fast Star Freight.

SMS Information Sharing

Fast Star Freight does not sell or share SMS opt-in information, mobile phone numbers, or SMS consent records with third parties for their own independent marketing purposes.

We may share SMS-related information with service providers when reasonably necessary to provide our messaging services, including telecommunications, messaging, technology, hosting, customer service, and other service providers acting on our behalf.

We may also disclose SMS-related information when required by law or when reasonably necessary to protect our rights, prevent fraud, comply with legal obligations, or respond to valid legal or governmental requests.

Your SMS Choices

You may stop receiving SMS messages from Fast Star Freight at any time by replying:

STOP
to the number from which you received the message.
You may also reply:

HELP
for assistance.
After an opt-out request is received and processed, Fast Star Freight will not send additional messages to that number unless you subsequently provide valid consent to receive messages again, except where a message is permitted by applicable law.

Message Frequency

Message frequency varies depending on the nature of the communication and your relationship with Fast Star Freight.

Transportation-related communications may be sent when necessary to coordinate shipments, respond to inquiries, or provide requested services.

Marketing or promotional messages, if applicable, will only be sent where the required consent has been obtained.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan.

Fast Star Freight is not responsible for charges imposed by your mobile carrier.

SMS Data Retention

We may retain SMS-related information, including consent records and communication history, for as long as reasonably necessary to provide services, maintain business records, document consent and opt-out preferences, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.

SMS Privacy

Your mobile number and SMS consent information will be handled in accordance with this Privacy Policy.

Fast Star Freight does not sell SMS opt-in data or use your SMS consent to authorize unrelated third parties to send marketing messages to you.

8. Data Retention

We retain information for as long as reasonably necessary to:

Provide our services
Maintain business and transaction records
Fulfill contractual obligations
Process payments and accounting records
Resolve disputes
Prevent fraud
Protect our legal rights
Comply with applicable legal, regulatory, tax, accounting, and recordkeeping requirements
Maintain legitimate business records

The specific retention period may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal or business requirements.

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

9. Data Security

Fast Star Freight takes reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect information, we cannot guarantee absolute security.

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate and respond to the incident and provide notifications when required by applicable law.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

Fast Star Freight is not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third parties before providing them with personal information.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Know what personal information we collect and how it is used
Request access to personal information
Request correction of inaccurate information
Request deletion of personal information, subject to applicable exceptions
Opt out of certain types of sale or sharing of personal information, where applicable
Limit certain uses of sensitive personal information, where applicable
Object to certain processing activities, where applicable
Withdraw consent where processing is based on consent
Receive information about how privacy requests are handled
Exercise applicable privacy rights without unlawful discrimination

Not every right is available in every jurisdiction, and certain legal exceptions may apply.

We may need to verify your identity before completing certain privacy requests. Verification is intended to help protect your information and prevent unauthorized requests.

12. California Privacy Rights

If you are a California resident and the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), applies to Fast Star Freight’s processing of your information, you may have additional privacy rights.

These may include rights to:

Know what categories of personal information are collected
Know the purposes for which personal information is collected or used
Know the categories of sources from which personal information is obtained
Know the categories of third parties to whom personal information is disclosed
Request access to personal information
Request correction of inaccurate personal information
Request deletion of personal information, subject to legal exceptions
Opt out of the sale or sharing of personal information, where applicable
Limit certain uses and disclosures of sensitive personal information, where applicable
Receive equal treatment for exercising applicable privacy rights

Fast Star Freight does not knowingly sell personal information for monetary consideration as part of its ordinary business operations.

If our practices change in a manner that constitutes a sale or sharing of personal information under applicable California law, we will provide the notices and opt-out mechanisms required by law.

To exercise an applicable California privacy right, contact us using the information provided in the “Contact Us” section below.

We will process and respond to verifiable requests as required by applicable law.

13. Privacy Rights in Other States

Certain states provide residents with privacy rights that may differ from California law.

Depending on applicable state law and whether Fast Star Freight is subject to the relevant law, residents may have rights regarding access, correction, deletion, portability, opting out of certain processing activities, or other privacy protections.

Fast Star Freight will comply with applicable state privacy laws and applicable requirements based on the circumstances.

14. Children’s Privacy

Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

15. Do Not Track

Some web browsers offer a “Do Not Track” feature that allows you to indicate that you do not want your online activities to be tracked.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

Where required by applicable law, Fast Star Freight will honor legally recognized privacy preference signals.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle information.

17. Contact Us

If you have questions about this Privacy Policy, our SMS practices, or wish to submit a privacy-related request, please contact:

Fast Star Freight LLC
Email: admin@faststarfreight.com
Phone: (346) 380-4949
Mailing Address: Fast Star Freight, LLC
3707 Cypress Creek Parkway, Ste 310 #2118,
Houston, Harris, TX 77068 US

When submitting a privacy request, please clearly identify the nature of your request and provide sufficient information for us to verify your identity when required by applicable law.

Last Updated: August 20, 2026