Customer Service

At FAST STAR FREIGHT LLC, we are committed to providing an exceptional customer experience from the moment you contact us until all your inquiries and concerns are addressed. Our dedicated and professional customer service team is here to assist you at every step, ensuring smooth and efficient freight transportation services.

How can we assist you? Whether you need information about our transportation solutions, pricing, scheduling, or any other logistics-related inquiries, we are here to help. Our team will provide you with the support and guidance needed to ensure your freight is handled with the utmost care and efficiency.

Our goal is to make your experience with us as seamless and stress-free as possible. We have optimized our processes to provide fast, reliable, and transparent logistics services. If you encounter any issues or need assistance with tracking, scheduling, or documentation, our team is ready to assist you promptly.

Additionally, we take pride in offering secure and timely freight transportation. We work with trusted carriers and industry professionals to ensure that your cargo arrives safely and on schedule. If you have any questions about shipment tracking or delivery status, our customer service team will provide accurate and up-to-date information.

We value your feedback, as it helps us improve our services continuously. If you have any suggestions, comments, or concerns, please feel free to reach out. We are here to listen and ensure that your experience with FAST STAR FREIGHT LLC exceeds your expectations.

Thank you for choosing FAST STAR FREIGHT LLC. We look forward to serving your freight transportation needs with professionalism and efficiency.

SMS Terms and Conditions

• By providing your mobile phone number, you consent to receive SMS messages from FAST STAR FREIGHT LLC related to transportation solutions, pricing, scheduling, or any other logistics-related inquiries message frequency may vary. Standard message and data rates may apply depending on your carrier. You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at +1-281-971-0949. Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Privacy & Security

At FAST STAR FREIGHT LLC, we prioritize your privacy and are committed to safeguarding the personal and business information you share with us. This section provides clear and transparent details on how we collect, use, and protect your data.

Data Collection: When you interact with our company, we may collect relevant business and personal details such as your name, email, phone number, company name, and shipment details. This information is collected when you request a quote, schedule a shipment, or communicate with our team.

Data Usage: We use your information to process freight requests, provide updates, and ensure seamless service. Additionally, we may send important notifications, such as shipment confirmations, tracking details, and service updates. If you prefer not to receive non-essential communications, you can opt out at any time.

Data Sharing: We do not sell, rent, or share your personal information with third parties without your explicit consent, except when required to comply with legal obligations, protect our rights, or respond to regulatory requests.

Data Security: We implement industry-standard security measures to protect your data against unauthorized access, misuse, or alteration. Our systems utilize secure protocols and encryption technologies to ensure the confidentiality of your information.

Cookies and Tracking Technologies: Our website may use cookies and analytics tools to improve user experience, track service performance, and enhance website functionality. You can manage your cookie preferences through your browser settings.

External Links: Our website may contain links to third-party services. Please note that we are not responsible for the privacy practices of external websites.

Policy Updates: We reserve the right to update this privacy policy as needed. Any changes will be posted on our website and will take effect immediately. We encourage you to review this policy periodically.

If you have any questions or concerns regarding our privacy and security policies, please do not hesitate to contact us. Our team is here to assist you.

Thank you for trusting FAST STAR FREIGHT LLC. We are committed to protecting your privacy and ensuring a secure and efficient transportation service.